Description
DURATION: 1 DAY
COURSE OUTLINE: AI FOR HR PROFESSIONALS (1 DAY)
INTRODUCTION:
Artificial Intelligence has rapidly become a transformative force across every industry, and Human Resources is no exception. HR professionals today are expected to deliver more faster recruitment cycles, higher-quality documentation, data-informed decisions, and personalised employee experiences often with the same or fewer resources. AI tools are no longer the domain of IT departments or tech companies; they are practical, accessible, and immediately applicable to the daily realities of HR work. Embracing AI proficiency is fast becoming an essential competency for every HR professional who wants to remain relevant, effective, and competitive in today's evolving workplace landscape.
Our comprehensive foundation programme progresses from basic AI awareness to practical, hands-on application across core HR functions. We will explore the KNOW-WHATs of essential AI tools and foundational concepts, the KNOW-WHYs behind selecting the right AI platform for different HR tasks, and the KNOW-HOWs of crafting effective prompts and integrating AI into your existing HR workflows building capability that goes beyond isolated tool skills into genuine, day-to-day productivity gains.
This course is designed to empower HR professionals to leverage AI technologies to their full potential in the workplace. From drafting job descriptions and HR policies to analysing workforce data and building personalised learning plans, participants will leave equipped with practical AI skills, responsible usage habits, and a personal AI workflow they can immediately apply to transform the way they work.
PROGRAMME DETAILS:
AUDIENCE
|
HR managers, HR executives, HR business partners, talent acquisition specialists, and HR administrators across industries |
PREREQUISITES
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Basic computer literacy and internet navigation skills. No prior AI experience required. Have access to Internet. |
METHODOLOGY
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The programme will maximise understanding and learning through Interactive Lectures, Discussions, Practical Exercises, Simple Group Activities and Case Studies. |
SCHEDULE
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7 hours (1 day). Schedule is adaptable based on class pace and student needs. |
LANGUAGE
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Main delivery language is English. Can be delivered in Malay language upon client request. |
AI FOR HR PROFESSIONALS(1 DAY): OBJECTIVES:
- Develop foundational AI literacy, including an understanding of how AI works, key platforms available today, safe usage practices, data privacy obligations, and risk awareness specific to HR contexts.
- Apply structured prompting frameworks and HR-specific techniques to generate high-quality outputs across documentation, talent acquisition, employee communications, and learning & development functions.
- Leverage AI tools to extract insights from HR data, summarise reports, interpret workforce analytics, and support evidence-based decision-making in day-to-day HR operations.
- Design and implement a personal AI workflow tailored to individual HR roles, integrating multiple AI platforms into a coherent, efficient, and responsible working system.
EXPECTED LEARNING OUTCOMES
- Explain core AI concepts, distinguish between major AI platforms, and identify appropriate tools for different HR tasks.
- Set up and navigate AI platforms safely, applying data protection principles and PDPA-compliant practices in all HR-related AI usage.
- Apply structured prompting techniques to produce professional HR documents including job descriptions, policies, SOPs, and offer letters.
- Use AI to enhance talent acquisition processes through AI-assisted job postings, candidate screening questions, and structured interview guides.
- Generate effective employee communications announcements, emails, and memos using AI with appropriate tone, clarity, and professionalism.
- Interpret and summarise HR analytics reports and workforce data using AI tools to support informed HR decision-making.
- Draft learning and development content including training plans, learning objectives, and course materials using AI assistance.
- Build and implement a personal AI workflow stack that integrates multiple tools to streamline and automate routine HR tasks responsibly.
SCHEDULE
| Time |
Topics |
Activities |
| 8.00 – 9.00 |
Preparation & Registration |
Briefing & Introduction |
| 9.00 – 9.30 |
Ice-Breaking & AI Awareness Quiz
- What do HR professionals already know about AI?
- AI Myths & Misconceptions
- AI's current role in the HR landscape
|
Ice-Breaking Activity
- Quiz: AI Awareness Check
- Discussion: Will AI replace HR? Myths vs. Reality
|
| 9.30 – 10.00 |
AI Fundamentals for HR Professionals
- How AI works in plain language
- Key platforms: ChatGPT, Copilot, Gemini, Claude
- Choosing the right tool for HR tasks
- Setting up AI accounts safely
|
Demo: Side-by-side platform comparison
- Hands-on Setup: Access AI platforms
- Discussion: Platform strengths for HR
|
| 10.00 – 10.15 |
Short Break |
|
| 10.15 – 11.00 |
Prompting Techniques for HR
- What is a prompt and why it matters
- CRTF Framework: Context, Role, Task, Format
- The Goldilocks Rule specificity without overcomplication
- HR-specific prompt patterns and templates
|
Workshop: Build your first HR prompt
- Exercise: Convert HR task into a CRTF prompt
- Practice: Iterating and refining AI outputs
|
| 11.00 – 12.00 |
AI for HR Documentation
- Drafting job descriptions with AI
- Writing HR policies and SOPs
- Generating offer letters and HR correspondence
- Reviewing and quality-checking AI documents
|
Hands-on: Draft a job description using AI
- Workshop: Generate an HR policy section
- Exercise: Spot and correct AI errors
- Practice: Personalising AI outputs
|
| 12.00 – 12.45 |
AI for Talent Acquisition
- Writing AI-assisted job postings
- Generating structured interview question banks
- Drafting screening criteria and scoring rubrics
- Creating onboarding checklists
|
Hands-on: Create a job posting
- Workshop: Build a structured interview guide
- Exercise: Generate a candidate scoring rubric
- Discussion: Ethical AI in candidate assessment
|
| 12.45 – 2.00 |
Lunch and Prayers Break |
|
| 2.00 – 2.45 |
AI for Employee Communications
- Drafting HR announcements and policy updates
- Writing professional internal memos and emails
- Tailoring tone for different audiences
- Simplifying complex HR content
|
Hands-on: Draft an HR announcement
- Workshop: Write a memo on a sensitive topic
- Exercise: Adjust AI output tone
- Practice: Simplifying policy language
|
| 2.45 – 3.30 |
AI for HR Analytics & Reporting
- Using AI to interpret HR data and dashboards
- Summarising engagement surveys and exit data
- Drafting narrative HR reports from raw figures
- Asking AI the right analytical questions
|
Demo: Feed HR data into AI for interpretation
- Hands-on: Summarise a sample survey report
- Workshop: Draft an HR narrative report
- Exercise: Generate data-driven talking points
|
| 3.30 – 3.45 |
Short Break |
|
| 3.45 – 4.15 |
AI for Learning & Development
- Building training plans using AI
- Drafting learning objectives and module outlines
- Generating quiz questions and assessment items
- Creating facilitator guides and handouts
|
Hands-on: Build a training plan
- Workshop: Draft a module outline
- Exercise: Generate a compliance quiz
|
| 4.15 – 4.45 |
Data Privacy, Ethics & Responsible AI in HR
- AI risks: hallucinations, bias, over-reliance
- PDPA obligations when using AI with employee data
- What never to input into public AI tools
- Building personal AI usage guardrails
|
Case Study: AI gone wrong. real HR scenarios
- Discussion: What HR data is safe to share?
- Workshop: Establish personal AI guardrails
- Exercise: Identify risks in HR AI prompts
|
| 4.45 – 5.00 |
Building Your Personal HR AI Workflow & Q&A
- Map your daily HR tasks to AI tools
- Create your personal AI stack for HR productivity
- 30-day AI adoption action plan
|
Action Plan: Map top 5 HR tasks to AI tools
- Q&A and peer sharing
- Wrap-up: Next steps for AI in HR
|
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