Description
Duration: 1 days
Course Overview
This course introduces the fundamentals of generative AI and how it can improve workplace productivity. Participants will explore how AI tools can assist with writing, research, brainstorming, analysis, and task automation.
Learning Outcomes
By the end of the course, participants will be able to:
• Understand generative AI concepts and applications
• Use AI tools to support daily work tasks
• Write effective prompts to generate better AI responses
• Apply AI to improve communication and reporting
• Recognise ethical and governance considerations
Target Audience
This course is designed for:
Managers and executives, Administrative professionals, Marketing and communications teams, Business owners and entrepreneurs
Methodology
Instructor-led training with guided design workshops and practical exercises.
Course Outline
Session 1: Introduction to Generative AI
• What is generative AI
• Key AI tools and platforms
• Business applications of AI
Session 2: Prompt Engineering Fundamentals
• How prompts influence AI outputs
• Prompt structure and best practices
• Improving results through iterative prompting
Session 3: Workplace Productivity with AI
• AI for email writing and communication
• AI for reports and documentation
• AI for brainstorming and research
• AI for summarisation and analysis
Session 4: Responsible AI Use
• AI limitations and risks
• Data privacy considerations
• Ethical AI use in organisations


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